What is user experience? The term user experience was first widely recognized in the mid-1990s, when it was proposed and popularized by user experience designer Donald Norman. The ISO standard defines user experience as "people's cognitive impressions executive email list and responses to products, systems or services that are used or expected to be used". In layman's terms, it is "whether this thing is good or not, it is inconvenient to use". Therefore, user executive email list experience is subjective, and it is precisely because of it that it is difficult to define and measure with specific indicators. This will also make many product managers misunderstand, user experience = interaction + interface aesthetics.
However, the general B-end users do not have such high requirements on the interface, as long as there are functions, it is enough to get used to it. Is the user executive email list experience of B-end products important? Let's look at two examples first. Which experience do you think will make users more satisfied? Example 1: Prescription of Traditional Chinese Medicine (1) This is a regular opening page (2) This is the style of a prescription If you are a Chinese medicine practitioner executive email list , which one do you prefer? The second one. Like the handwritten prescription, it is completely in line with the prescribing habits of
Chinese medicine, especially for older Chinese medicine practitioners, which is easier to accept. Example 2: One-click printing When we go to the hospital to see a executive email list doctor, we will get a stack of printed sheets, medical records, prescriptions, tests, etc. (1) This is a sheet printing (2) This is to print all the sheets together after checking If you were a doctor, which one would you prefer? The second one. All orders are filled with a single click, with less work and fewer executive email list omissions. The above case does have an advantage over Option 1, but it doesn't seem to be an important point. If you think that the user experience is just the icing on the cake for the function of the product and does not affect the willingness of users to pay, then you are wrong. In my research on the system selection and deprecation of